raidboxes®

How to find the correct invoices for products you have purchased at Raidboxes.

Matching invoices and subscriptions

Information about prorated charges and why they are listed separately on your invoice.

Prorated charges on invoices

gocardless.com is our service provider for direct debit payments. You'll receive a confirmation email from them for new direct debits.

Why is gocardless.com sending me emails?

Here you will find information on the currently restricted credit card usage.

Note for credit card payments between July 4-15, 2022

Here you will find all the information about our price adjustment starting in September 2025.

Price adjustment 2025

Everything you need to know about our new subscription management in 2022.

New subscription management 2022

Neele de Jonge

Jan Hornung

Lucy

Our new subscription model in 2022

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