During the period mentioned above, the credit card data stored in your Raidboxes Dashboard will not be editable. This also applies to credit cards you want to add.
Until you can add new credit card data as usual after July 15, 2022, this article and our support team will be available to answer your questions via live chat.
I already have a credit card stored. Will the payment still work?
Yes, if you already have a working credit card stored, the payment will work as expected.🙂
I would like to pay with credit card. How do I proceed now?
From July 15, 2022, you can save a credit card and change your contracts to the corresponding payment method.
💡Tip: If you choose a monthly payment interval when signing the contract, you can change the payment method to your credit card a month later.
I need to update my card details so you can charge my card.
From July 15, you will once again be able to change the credit card details saved on your account. Our accounting team will take into account the current restrictions when following up on outstanding payments. If you have any questions or problems with your payment, please contact us in live chat.