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Server logs and data protection

Details on what information is stored in your server logs (also called access logs).

Jan Hornung avatar
Written by Jan Hornung
Updated over 3 years ago

Like every hosting provider, Raidboxes stores certain data about requests made to your sites. This information is kept in log files, called server logs or access logs, and retained for a certain period.

What you need to know about these logs: Access logs are stored in your file system in the logs folder and go back a maximum of 7 days. You can access your logs at any time via an FTP client.

Serverlogs - FTP Folder

The live log containing requests being made to your site at that moment can also be accessed via your Box overview.

Livelog - BOX overview

The following data is stored in these logs:

  • The user's IP address

  • Timestamp (date and time of access)

  • Type of request

  • Client information (type of client, client version)

  • User's operating system (device, OS version of the device)

  • Referrer information (i.e. the source of the access)

This is what a typical access log entry looks like:

Serverlogs looks like
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