Upload your own SSL certificate
At Raidboxes, SSL is enabled by default for all Boxes. Your website is automatically protected with a free Let's Encrypt certificate. In some cases, however, you may want to use your own SSL certificate – such as an Extended Validation (EV) certificate or a wildcard certificate from another provider.
In this article, we will show you how to upload and manage your own SSL certificate.
When do you need your own SSL certificate?
For most websites, the free Let's Encrypt certificate is perfectly adequate. However, having your own certificate can be useful if you:
You need an EV certificate that displays the company name in the browser bar.
You want to use a wildcard certificate for multiple subdomains.
You must meet specific compliance requirements.
A certificate from a specific provider is required.
Requirements for your certificate
Before uploading your certificate, ensure that it meets the following requirements:
file | Format | Required |
Certificate File | Public Key | Yes |
Private Key | Public/Private Key Pair | Yes |
CA/Chain Certificate | Public Key | Yes |
⚠️ Important: The private key must not be password-protected. If your key is encrypted, you must decrypt it first.
How to upload your own certificate
Open your Raidboxes Dashboard and navigate to your Box.
Click on Settings in the left-hand navigation bar.
Select the menu item SSL under the "Server" section.
In the upper section, you can see the SSL status with the active toggle and the currently installed certificate.
Scroll to the section Upload new certificate
Upload the required files:
Certificate: Your SSL certificate file
Private key: The corresponding private key
CA certificate: Your provider's intermediate or chain certificate
Click on Validate certificate
ℹ️ The certificate is validated automatically. If all files are correct and match, your own certificate will be activated immediately.
Display current certificate
In the Current certificate section, you can always see which certificate is currently active.
Let's Encrypt certificate (standard)
If you have not uploaded your own certificate, you will see a message indicating that the free Let's Encrypt certificate is active.
Own SSL certificate
The following information is displayed for your own certificate:
Domain: The common name of the certificate
Issuer: The certification authority (CA)
Valid from: Start date of validity
Valid until: Expiry date of the certificate
Certificate expiry warning
Your dashboard shows you the status of your certificate in colour:
Status | Farbe | Bedeutung |
Valid | 🟢 Green | Certificate is valid (more than 30 days) |
Warning | 🟡 Yellow | Expires in less than 30 days |
Expired | 🔴 Red | Certificate has expired |
Delete your own certificate
If you want to switch back to the free Let's Encrypt certificate:
Navigate to Settings → SSL in your Box.
In the "Current certificate" section, click on the Delete certificate button.
Confirm the deletion in the dialogue Box with OK.
After deletion, a Let's Encrypt certificate will automatically be created and activated for your Box again.
Frequently asked questions
My certificate is not accepted – what can I do?
Check the following points:
Are all files in PEM format?
Is the private key not password protected?
Do the certificate and private key match? The key must belong exactly to this certificate.
Is the certificate issued for the correct domain?
Is the certificate still valid and has it not already expired?
ℹ️ Tip: If you are unsure whether your certificate and private key belong together, you can check this using an online tool such as SSL Checker.
Do I need to renew my certificate manually?
Yes, you must renew your own certificates yourself and re-upload them before they expire. However, we automatically renew the Let's Encrypt certificate – you don't have to worry about a thing.
Can I upload multiple certificates?
No, only one separate SSL certificate can be active per Box. When you upload a new certificate, it replaces the previous one.
Do you have any questions?
Our support team will be happy to help you. Simply write to us via the chat function in your dashboard or contact us by email.