Fully Managed plan: Update settings

The Fully Managed option for plugins and themes is available from the Fully Managed plan onwards. With this option, we automatically take care of all plugin and theme updates for you. You can use the plugin & theme management in the Raidboxes dashboard to set exactly which of your extensions should be updated by us and which should not. You can also specify here whether you would like to be notified of updates by email.

To reach the plugin and theme management area of your Box, select the menu item Plugins & Themes.

This is where all your Box's extensions are listed. You'll also see further information including pending updates, the extension version number and the date of the last update.

If your Box is on the Fully Managed plan or above, you'll also find a button to switch all automatic updates on or off.

Even if your Box is on the Fully Managed plan, it doesn't always make sense to have every plugin and theme updated automatically. It can be a good idea, for example, to exclude a particular plugin or theme if you've had issues updating it in the past.

If you want to exclude a plugin or theme from the auto-updates, simply click on the downward pointing arrow symbol in the Action column of the respective extension. This will open a drop-down menu. Select the checkbox Deactivate auto-updates to turn off the automatic updates for this specific tool.

If you like, we can send you email notifications to let you know whether the updates were successful or not.

To activate email notifications, click on Action and then select Activate update messages.

There are certain exceptions to what plugins and themes can be updated via the FULLY MANAGED system.

Raidboxes cannot update the following extensions:

If an error occurs during the automatic update process for a plugin, the update process is automatically cancelled and the previously automatically created backup is used. You will then receive an e-mail from us informing you that the process could not be carried out. You would have to check manually where the error comes from.